Meet the team

Our team is passionate about serving delicious food, providing excellent service, and making a positive impact in the community. Together, we’re building skills, confidence, and a brighter future for everyone involved.

Get to know the incredible people behind Lily & Lime and the inspiring stories that drive our mission!

Amy

Cafe Supervisor

I’ve been part of Lily & Lime for 7 years, working as a Café Supervisor and Support Worker at The View Café in the Civic Offices. I enjoy my role because every day is different, and the people we support each bring something unique. Working alongside them makes each day enjoyable and rewarding. My go-to order is a hazelnut latte with a Brie and chilli jam panini. Looking ahead, I’m always open to trying new roles and taking on new adventures, but I’m very happy being part of the Trust for now.

EVE

Volunteer

My favourite drink is a cup of tea and the toasties are very tasty. I like being in the kitchen with the service users making all the cakes. I just love being here, all the staff are lovely and I love supporting the people who come here. It boosts my morale.

Finlay

How long have you been at Lily & Lime?

2 years

What have you learned while working here?

How to do some cleaning and washing up.

What’s your favourite item on the menu?

My favouirte thing to eat is a bacon roll.

What are you excited to learn about next?

How to make the food.

Julie

How long have you been at Lily & Lime?

I have been at Lily & Lime for 7 and a half years.

What have you learned while working here?

I have learned lots of things since being here. I have learned lots of skills.

 What’s your favourite item on the menu?

I like eating the jacket potatoes with cheese.

What are you excited to learn about next?

I’m excited to start baking, especially the Victoria Sponge.

Matthew

How long have you been at Lily & Lime?

7 years

What have you learned while working here?

Making drinks, food preparation and how to be organised and tidy. I completed my apprenticeship, and I am now a paid member of the team.

 What’s your favourite item on the menu?

Just the drinks.

What are you excited to learn about next?

I just continue to strengthen my knowledge of the cafe.

Luci

How long have you been at Lily & Lime?

3 years and 3 months

What have you learned while working here?

How to make coffees, team work, how to use a dishwasher, till work. Improved my skills with cooking and baking.

 What’s your favourite item on the menu?

My favourite thing to eat is the jacket potato with beans as it is the vegan option.

What are you excited to learn about next?

There is nothing in particular that I would like to learn I just want to improve my skills.

Lisa

Regional Director of Care

I’ve been part of Lily & Lime since 2021, when Lily & Lime and Minstead Trust took over the Portsmouth services. As Regional Director for Portsmouth services and part of the Senior Leadership Team, I love seeing the people we support working in real workplaces, learning new skills, growing in confidence and developing both personally and professionally. I’m a fan of the whole menu, especially the cheese and bacon turnovers, and I’ve ordered several celebration cakes too. Next, I’m excited to support more people, in more places, to learn, develop and shine.

Chris

How long have you been at Lily & Lime?

9 years

What have you learned while working here?

I have learned how to make drinks, use the till, and make food.

 What’s your favourite item on the menu?

Hot chocolate.

What are you excited to learn about next?

More about food prep.

Helen

How long have you been at Lily & Lime?

4/5 years

What have you learned while working here?

I completed my apprenticeship. I have also leaned how to communicate better and work better in a team. I can also make all the drinks and do food prep. I am now a paid member of the team.

 What’s your favourite item on the menu?

I like making a mocha. My favourite cake is the biscoff cake.

What are you excited to learn about next?

I would like to learn how to make the soups and other hot food like chilli.

Rachel

How long have you been at Lily & Lime?

7 years

What have you learned while working here?

I have learned that I can do more things than I expected. I can deal with more responsibility if it is given to me gradually. I completed my apprenticeship and am now a paid member of the team.

 What’s your favourite item on the menu?

My favourite cupcake is the Ferrero Roche which we make at Christmas.

What are you excited to learn about next?

I would like to learn sign language and Makaton.

jordan

How long have you been at Lily & Lime?

18 months

What have you learned while working here?

How to take things out to customers. I have learned how to make tea and americano.

 What’s your favourite item on the menu?

My favourite thing to eat here is a ham and cheese toastie on white bread.

What are you excited to learn about next?

The till.

 

Sophie

Service & Hospitality Manager

I’ve been part of Lily & Lime since 2018 and have worked with Minstead Trust since 2021. I oversee both Lily & Lime venues in Portsmouth: The Central Library café and The View in the Civic Offices. I love working in this environment because I get to see the people we support learning, developing and working in a real workplace. They’re always teaching me something new too. My favourite thing to eat in the café is a bacon and cheese turnover, usually with a good cup of tea. Looking ahead, I’d love to open more venues, support more people and help them develop their skills.

Blake

How long have you been at Lily & Lime?

2 and a half years

What have you learned while working here?

How to make drinks, working with customers. I have also learned how to cash up the till.

 What’s your favourite item on the menu?

Cup of tea.

What are you excited to learn about next?

Learn new recipes!

Charlotte

How long have you been at Lily & Lime?

6 years

What have you learned while working here?

I have learned how to food prep and how to make drinks. I completed my apprenticeship and now help train other people as a paid member of the team.

 What’s your favourite item on the menu?

I like to make biscoff cake. My favourite toasite is ham & cheese.

What are you excited to learn about next?

I would like to learn to make the soup we sell in The View Cafe.

Richard

How long have you been at Lily & Lime?

9 months

What have you learned while working here?

I have learned how to do the till, serve customers and be polite. Setting up tables, washing and drying up.

 What’s your favourite item on the menu?

I like to eat a cheese and ham toastie on my lunch break.

What are you excited to learn about next?

I would like to learn the baking.

Kevin

How long have you been at Lily & Lime?

7 years

What have you learned while working here?

Learning americano’s and teas.

 What’s your favourite item on the menu?

Victoria sponge.

What are you excited to learn about next?

Learn how to do the till.

EMMA

Senior Support Worker

I have worked for Lily and Lime in The View since February, before this I was with Minstead Trust at the Portsmouth Day Opportunities for 8 years. I came to lily and Lime to cover for a couple of weeks but never left. I really enjoy working and supporting in the cafe and the guys that we support are all different and are brilliant to work with. It is a very welcoming environment in many respects, and I’m grateful that I made the change.

I have two grown up children and five grandchildren and a cat called Lucifer.

Corey

How long have you been at Lily & Lime?

4 years

What have you learned while working here?

Learning emotional management.

What’s your favourite item on the menu?

Brie and bacon toastie.

What are you excited to learn about next?

Learn how to do The View food prep.

Ewan

How long have you been at Lily & Lime?

5 years

What have you learned while working here?

I have learned how to make new drinks. I have learned customer service and to use the till.

 What’s your favourite item on the menu?

I like to eat the victoria sponge. It is my favourite cake.

What are you excited to learn about next?

I want to work in The View and learn new things in the other cafe. I want to learn to make lattes and cappuccinos 

Luke

How long have you been at Lily & Lime?

5 years

What have you learned while working here?

How to make drinks and do the baking.

 What’s your favourite item on the menu?

I like our cheese and ham toastie the best.

What are you excited to learn about next?

I would like to learn food prep.

James

How long have you been at Lily & Lime?

7 years

What have you learned while working here?

I have met lots of new people. I have learned how to make toasties and paninis and jacket potatoes.

 What’s your favourite item on the menu?

I like helping to make all of the cakes. My favourite cake to make is the Smartie cake.

What are you excited to learn about next?

I would like to learn how to make different cakes.