Meet the team
Our team is passionate about serving delicious food, providing excellent service, and making a positive impact in the community. Together, we’re building skills, confidence, and a brighter future for everyone involved.
Get to know the incredible people behind Lily & Lime and the inspiring stories that drive our mission!

Amy
Cafe Supervisor
How long have you been at Lily & Lime?
I have been with Lily & Lime for 7 years now.
What have you learned while working here?
I am a cafe supervisor / support worker in the view cafe in the civic offices, I enjoy my role as each day is different to the next and the people we support are all different and unique in their own ways, working with each of them makes each day different and enjoyable.
What’s your favourite item on the menu?
My favourite drink is a hazelnut latte and my favourite thing to eat is the Brie & Chilli Jam panini.
What are you excited to learn about next?
I don’t know what the future holds for me but I’m always willing to try new roles and different adventures if given the opportunity in the future, however I don’t see myself leaving the trust just yet.

Aimee
Cafe Supervisor
How long have you been at Lily & Lime?
I have been with Lily and Lime since 2019 and have worked with the Minstead Trust since 2021.
What have you learned while working here?
I am a cafe supervisor/support worker in the Lily and Lime library cafe. I enjoy my role as each day is different and the people we support never fail to surprise me and keep me on my toes.
What’s your favourite item on the menu?
My favourite thing to eat is cheese and bacon turnovers. I also really enjoy the Smartie cake with a cup of tea.
What are you excited to learn about next?
I would like to learn sign language or Makaton.

Lisa
Regional Director of Care
How long have you been at Lily & Lime?
I was part of the takeover with Lily & Lime and Minstead Trust and have worked with Lily & Lime since 2021.
What have you learned while working here?
I am the Regional Director for Portsmouth services, part of the Senior Leadership Team – I love working in Portsmouth as I get to see the people we support genuinely working in a real workplace, learning and developing and growing both professionally and personally.
What’s your favourite item on the menu?
I like all the food – especially the Cheese and Bacon turnovers. I have ordered several celebration cakes and didn’t like Fudge before I tasted the homemade Fudge they make – it’s delicious.
What are you excited to learn about next?
We are planning to take over the world, supporting more people in more areas to learn and develop their skills and show their love for work to the world and be part of the bigger picture, breaking down barriers in society.

Sophie
Service & Hospitality Manager
How long have you been at Lily & Lime?
I have been with Lily & Lime since 2018 and have worked with Minstead Trust since 2021.
What have you learned while working here?
I oversee both venues for Lily and Lime, in the central library and The View in the civic offices. I love working in this environment as I get to see the people we support learning and working in a real workplace, and they are always teaching me something new.
My favourite thing to eat in the café is bacon and cheese turnovers and love a good cup of tea!
What are you excited to learn about next?
With the work that we are doing in Portsmouth, we plan on taking over the world! I would like to open more venues to support more people and develop their skills.

EMMA
Senior Support Worker
I have worked for Lily and Lime in The View since February, before this I was with Minstead Trust at the Portsmouth Day Opportunities for 8 years. I came to lily and Lime to cover for a couple of weeks but never left. I really enjoy working and supporting in the cafe and the guys that we support are all different and are brilliant to work with. It is a very welcoming environment in many respects, and I’m grateful that I made the change.
I have two grown up children and five grandchildren and a cat called Lucifer.

EVE
Volunteer
My favourite drink is a cup of tea and the toasties are very tasty. I like being in the kitchen with the service users making all the cakes. I just love being here, all the staff are lovely and I love supporting the people who come here. It boosts my morale.

Chris
How long have you been at Lily & Lime?
9 years
What have you learned while working here?
I have learned how to make drinks, use the till, and make food.
What’s your favourite item on the menu?
Hot chocolate.
What are you excited to learn about next?
More about food prep.

Corey
How long have you been at Lily & Lime?
4 years
What have you learned while working here?
Learning emotional management.
What’s your favourite item on the menu?
Brie and bacon toastie.
What are you excited to learn about next?
Learn how to do The View food prep.

Blake
How long have you been at Lily & Lime?
2 and a half years
What have you learned while working here?
How to make drinks, working with customers. I have also learned how to cash up the till.
What’s your favourite item on the menu?
Cup of tea.
What are you excited to learn about next?
Learn new recipes!

Charlotte
How long have you been at Lily & Lime?
6 years
What have you learned while working here?
I have learned how to food prep and how to make drinks. I completed my apprenticeship and now help train other people as a paid member of the team.
What’s your favourite item on the menu?
I like to make biscoff cake. My favourite toasite is ham & cheese.
What are you excited to learn about next?
I would like to learn to make the soup we sell in The View Cafe.

Ewan
How long have you been at Lily & Lime?
5 years
What have you learned while working here?
I have learned how to make new drinks. I have learned customer service and to use the till.
What’s your favourite item on the menu?
I like to eat the victoria sponge. It is my favourite cake.
What are you excited to learn about next?
I want to work in The View and learn new things in the other cafe. I want to learn to make lattes and cappuccinos

Daniel
How long have you been at Lily & Lime?
8 months.
What have you learned while working here?
How to manage a cafe.
What’s your favourite item on the menu?
Brie and bacon panini and cinnamon buns.
What are you excited to learn about next?
I want to try and master the till!

Luke
How long have you been at Lily & Lime?
5 years
What have you learned while working here?
How to make drinks and do the baking.
What’s your favourite item on the menu?
I like our cheese and ham toastie the best.
What are you excited to learn about next?
I would like to learn food prep.

Julie
How long have you been at Lily & Lime?
I have been at Lily & Lime for 7 and a half years.
What have you learned while working here?
I have learned lots of things since being here. I have learned lots of skills.
What’s your favourite item on the menu?
I like eating the jacket potatoes with cheese.
What are you excited to learn about next?
I’m excited to start baking, especially the Victoria Sponge.

Helen
How long have you been at Lily & Lime?
4/5 years
What have you learned while working here?
I completed my apprenticeship. I have also leaned how to communicate better and work better in a team. I can also make all the drinks and do food prep. I am now a paid member of the team.
What’s your favourite item on the menu?
I like making a mocha. My favourite cake is the biscoff cake.
What are you excited to learn about next?
I would like to learn how to make the soups and other hot food like chilli.

Finlay
How long have you been at Lily & Lime?
2 years
What have you learned while working here?
How to do some cleaning and washing up.
What’s your favourite item on the menu?
My favouirte thing to eat is a bacon roll.
What are you excited to learn about next?
How to make the food.

Luke
How long have you been at Lily & Lime?
1 year
What have you learned while working here?
How to make hot drinks. Day-to-day cleaning, table decorations. How to use the till.
What’s your favourite item on the menu?
I like to eat cheese and tomato toasties on my lunch break.
What are you excited to learn about next?
I would like to learn how to make the cakes.

Jake
How long have you been at Lily & Lime?
1 year
What have you learned while working here?
I have learned lots of things since being here. I have learned lots of skills.
What’s your favourite item on the menu?
BBQ chicken panini.
What are you excited to learn about next?
Baking.

Kevin
How long have you been at Lily & Lime?
7 years
What have you learned while working here?
Learning americano’s and teas.
What’s your favourite item on the menu?
Victoria sponge.
What are you excited to learn about next?
Learn how to do the till.

Matthew
How long have you been at Lily & Lime?
7 years
What have you learned while working here?
Making drinks, food preparation and how to be organised and tidy. I completed my apprenticeship, and I am now a paid member of the team.
What’s your favourite item on the menu?
Just the drinks.
What are you excited to learn about next?
I just continue to strengthen my knowledge of the cafe.

James
How long have you been at Lily & Lime?
7 years
What have you learned while working here?
I have met lots of new people. I have learned how to make toasties and paninis and jacket potatoes.
What’s your favourite item on the menu?
I like helping to make all of the cakes. My favourite cake to make is the Smartie cake.
What are you excited to learn about next?
I would like to learn how to make different cakes.

jordan
How long have you been at Lily & Lime?
18 months
What have you learned while working here?
How to take things out to customers. I have learned how to make tea and americano.
What’s your favourite item on the menu?
My favourite thing to eat here is a ham and cheese toastie on white bread.
What are you excited to learn about next?
The till.

Rachel
How long have you been at Lily & Lime?
7 years
What have you learned while working here?
I have learned that I can do more things than I expected. I can deal with more responsibility if it is given to me gradually. I completed my apprenticeship and am now a paid member of the team.
What’s your favourite item on the menu?
My favourite cupcake is the Ferrero Roche which we make at Christmas.
What are you excited to learn about next?
I would like to learn sign language and Makaton.

Steven
How long have you been at Lily & Lime?
3 years
What have you learned while working here?
I have leaned how to make americano’s
What’s your favourite item on the menu?
My favourite thing to have here is a latte.
What are you excited to learn about next?
I would like to learn food prep.

Luci
How long have you been at Lily & Lime?
3 years and 3 months
What have you learned while working here?
How to make coffees, team work, how to use a dishwasher, till work. Improved my skills with cooking and baking.
What’s your favourite item on the menu?
My favourite thing to eat is the jacket potato with beans as it is the vegan option.
What are you excited to learn about next?
There is nothing in particular that I would like to learn I just want to improve my skills.

Richard
How long have you been at Lily & Lime?
9 months
What have you learned while working here?
I have learned how to do the till, serve customers and be polite. Setting up tables, washing and drying up.
What’s your favourite item on the menu?
I like to eat a cheese and ham toastie on my lunch break.
What are you excited to learn about next?
I would like to learn the baking.

Brandon
How long have you been at Lily & Lime?
Less than a year
What have you learned while working here?
I’ve learned how to make drinks and use the till.
What’s your favourite item on the menu?
I like making drinks and spending time with the people I work with.
What are you excited to learn about next?
I want to learn to make the food in The View cafe.